The Living Room Wellness Center

The Living Room Wellness Center at the Independence Center provides a safe comfortable, inviting environment where skilled Certified Recovery Support Specialists (CRSS) provide crisis intervention referrals and other needed services for guests experiencing a crisis. The Living Room is an alternative to the emergency room for guests with increased symptoms or near a crisis. The purpose is to: 

· Offer a safe and positive environment where guests can go to for support and comfort.

· Assist guests with developing their coping skills for enhanced interpersonal and social skills.

· Help guests make meaningful changes in their lives.

· Support guests as they seek to develop and maintain a moderate living lifestyle.

  To provide crisis respite to people 

within a safe, inviting home like 

atmosphere, persons who come to 

The Living Room Wellness Center are treated and referred to as "guests".   When arriving, each guest will be greeted by a member of our program staff, assessed for safety and asked preliminary information. 

The guest is then paired up with a 

peer counselor, who can talk them 

through the immediate crisis, offering empathetic listening, practical solutions, 

and additional resources. 

Since The Living Room is in a comfortable non-clinical setting, a trained recovery support specialist will orient the guest to the facility and provide support while here.

  The Living Room Wellness Center

offers a wide array of resources for

 those experiencing increased 

symptoms and/or a crisis. 

Our goal is to help improve the quality of their lives while addressing their needs and preferences by providing the following:
 

· Crisis Intervention

· Referral/linkage

· Shower facilities

· Recreational activities 

· Healthy snacks/ refreshments

· Comfort room to rest or relax

· Self-assessment and self-advocacy

· Person-centered crisis/safety planning

· Transportation Services 

Any adult 18 years of age and over experiencing a crisis can come to The Living Room. Guests can leave at any point and there is no limit on the number of times they can visit.
 

Discharge Criteria

Discharge will occur once the symptoms associated with the crisis abate to a safe level or the guest is transitioned to a more appropriate level of care.

Payment and Funding

All services provided are free of charge no matter where you live. Independence Center payment and funding sources include Illinois Department of Human Services, Medicare, various Medicaid vendors under the contract with the Affordable Care Act and other 

insurance providers.

   Since opening last August, the Living Room Wellness Center in Lake County, IL has served as a safe alternative to jail or the emergency room by providing expert care and other needed services to those living with behavioral and mental health issues. Today we are proud to announce an expansion of this alternative model that we hope to see continue to grow.  

The Living Room Wellness Center

A crisis intervention center

Located at 

1730 Washington Street 

Waukegan, IL 60085

Address

1730 Washington Street 

Waukegan, IL 60085

HOURS  

Open 7 days a week

6:00AM-10:00PM

PHONE

(847) 360-1020

(888) 707-1614

Website: www.icthelivingroom.org

Email: thelivingroom@icwaukegan.org

Facebook: 

facebook.com/icthelivingroom